Webcast: Engaging Patients and Providers

Complimentary Webcast

Engaging Patients and Providers: Speaking Up for Patient Safety

Monday, March 12, 2018 | 1:00 – 2:00 PM ET

Enroll now or learn more

Despite progress in patient safety over the years, studies suggest that medical error and preventable harm are major sources of injury and death among patients. A recent national survey conducted by the IHI/NPSF Lucian Leape Institute and NORC at the University of Chicago found that 1 in 5 people reportedly experienced a medical error in their own care, and one-third reported an error in the care of a close relative or friend.

Encouraging news is that nearly half of those who say they experienced a medical error spoke up about it to a medical professional or someone else on the staff of the facility where they received care. Of those who did not speak up, most said they did not think it would do any good or they did not know how to report the error.

The survey findings demonstrate the importance of patient and family participation in care, but they also point to an opportunity for improvement.

A strong safety culture also means an environment where clinicians and staff feel safe to speak up and where their concerns are addressed.

During this webcast, national experts will discuss the importance of speaking up from the perspective of clinicians, staff, and patients and families.

Speakers

  • Jeff Brady, MD, MPH, Director, Center for Quality Improvement and Patient Safety, Agency for Healthcare Research and Quality
  • Tiffany Christensen, Vice President of Experience Innovation, Beryl Institute
  • Gerald Hickson, MD, Senior Vice President, Quality, Safety & Risk Prevention, Joseph C. Ross Chair in Medical Education and Administration, Vanderbilt University Medical Center

This program is offered without charge, but registration is required. Register online.


Showing 1 reaction

Please check your e-mail for a link to activate your account.
  • published this page in Get Involved 2018-01-24 12:33:07 -0500

Discussion Forum

Name Tags go Viral for Safety
This article from the Betsy Lehman Center highlights a simple way providers can help improve patient safety by making...
Helping Family Caregivers Provide Safer Care
Family caregivers take on the lion’s share of long-term care in the US — from managing medication to coordinating car...
Electronic Health Record Usability and Patient Safety
This article from Health IT Analytics summarizes a report from Pew Charitable Trusts that details how faulty electron...
See All Stories

Patient Safety News

See More News

Twitter: #patientsafety

The Institute for Healthcare Improvement salutes Mallinckrodt Pharmaceuticals for their generous support of this year's Patient Safety Awareness Week.